The Frontside Flip: Advancing the Digital Supply Chain
By George Bailey, Managing Director of the Digital Supply Chain Institute
Welcome to the inaugural issue of The Frontside Flip, a monthly resource published by the Digital Supply Chain Institute (DSCI) to help companies manage the transformation of their supply chains in the digital economy. Our goal is to provide global enterprises with practical recommendations and best practices as they evolve toward a Digital Supply Chain (DSC). We focus on the single most important thing a supply chain can do: grow customers and revenue. We call it the Frontside Flip, which we’ve taken as the name for this blog.
What do we mean by Frontside Flip?
Take THE core process of any company (supply chain, of course!) and flip it from focusing on procurement, manufacturing and logistics — traditional metrics – to a near obsessive concentration on the customer and increasing demand. Sure, you still must create things at ever decreasing cost and deliver them to customers. But that is no longer enough to win.
What is a Digital Supply Chain anyway?
It is not simply a buzzword. It is a strategic transformation that companies will use to reengineer this critical function. At DSCI, we define the DSC as a customer-centric approach that captures and maximizes the use of real-time data coming from a variety of sources – especially your customers. This approach enables demand stimulation, matching, sensing and helps management to optimize performance and minimize risk.
Who are we to talk about supply chains?
We are the Digital Supply Chain Institute of the Center for Global Enterprise (CGE). We are working with 40+ companies running massive global supply chains. Companies like Colgate-Palmolive, Dow, ZTE, SAP, Micron, Aricent, Li & Fung and others from Asia, Europe, and the Americas. We are a not-for-profit so we don’t need to spin the facts. We do not sell software, hardware, or consulting. CGE was founded by Samuel J. Palmisano, Retired Chairman and CEO of IBM. Curious? Go to thecge.net/dsci or check out the new DSCI website on August 31 to see the research we’re conducting on behalf of member companies. Tip: you can find 3-minute videos offering practical advice from senior executives that are running digital supply chains. Watch one a day!
Why should I care? Someone else will take the lead and I will follow.
The DSCI is a private, leading Institute comprised of senior supply chain executives and CEOs that have banded together to develop tools to measure and implement a digital supply chain. They share a common belief that a successful transformation will boost revenue 10% and lower costs 20%. GAMECHANGING! Do it and you can win. Stay with the status quo and well, you will may be Ubered.
Get in on the action
How? Become a member of the Digital Supply Chain Institute. Membership means you have an opportunity to direct the DSCI work and get first look at research results. Contact Managing Director, George Bailey at [email protected]
Is your desire to be less involved but still connected?
Sign up to receive The Frontside Flip blog and visit our new DSCI website – set to launch on August 29 – for regular news and updates.
Or inquire about UPCOMING EVENTS
Ask to be invited to our Executive Leadership Forum hosted by Under Armour in Baltimore on October 28 – October 29.
Check out the DSCI’s presentation at CSCMP’s annual EDGE conference in Atlanta on September 26: “Frontside Flip Supply Chain Transformation: Focus on Customers and Maximize Demand“
Leaders Convene to Address Management Skills Gap in Africa
On July 17, 2017, the Center for Global Enterprise (CGE) and the Global Business School Network (GBSN) convened key stakeholders in a roundtable discussion focused on developing a deeper understanding of the management skills gap in Africa.
Hosted by the IESE Business School in New York City, the roundtable featured speakers and discussants from foundations, government agencies, corporations, startups, and academic institutions that share the goal of advancing business and management skills among Africans.
Throughout the meeting, participants returned to several central themes:
• The need for business mentors and peer networks
• The importance of developing non-cognitive, socio-emotional skills
• The diverse needs of individuals based on geography, culture, and opportunity
• The need to balance high-quality learning and affordability
• The unique needs of entrepreneurs, and particularly female founders
This roundtable is the beginning of what CGE and GBSN hope is an ongoing conversation and perhaps eventual partnership amongst diverse stakeholders interested in helping build the contemporary management skills across the continent needed to increase employment, advance careers, and start and grow businesses that will benefit from a global economy.
• Tom Coogan, U.S. African Development Foundation
• Shubha Jayaram, Results for Development
• James Newlands, EY
• Dr. Olayinka David-West, Lagos Business School
• Lisa MacDougall, Goldman Sachs Foundation
• Francine Beleyi, Nucleus of Change
CGE Joins with 19 Others to Launch Global Think Tank Alliance
Shanghai, China was the location this week for the in-person launch of the Global Trade and Innovation Policy Alliance (GTIPA) bringing together think tanks from China, Poland, Mexico, Italy, India, Colombia, the USA, and Sweden. These leading trade and innovation think tanks are joined by eleven others from Canada, Belgium, Taiwan, South Africa, and the UK to comprise GTIPA. The Alliance’s mission is to help leaders from government, business, and policy making organizations advance policies and management practices that drive innovation and economic growth. CGE President Chris Caine moderated a discussion on the state of business innovation in China and presented CGE’s leading research initiatives on digital supply chains and cybersecurity.
Senior business executives from Geely Automotive Group, China BoQi Environmental Technology Solutions, Huawei, and SAP discussed China’s organic innovative capabilities and examples of their companies’ contributions to innovation in the automotive, environmental, software, and ICT sectors. Caine led a 90 minute conversation that looked at new business processes and technologies entering the global market from China and the important distinction between disruptive business models and disruptive technologies. Forum attendees also discussed global value chains, cybersecurity, small and medium business innovation, new jobs and skills arising from autonomous vehicles, artificial intelligence, mobile broadband technologies, machine learning, 3D printing, and health care innovation.
The GTIPA will advance issues critical to society benefitting from innovation and expanded trade; a particularly important mission given the present policy environment where many countries appear to be retreating from longstanding commitments to economic openness. The Shanghai Institute for Science and Technology Management (SISTM) hosted the forum and convened additional stakeholders from China to contribute to the Alliance discussions. More information about the GTIPA can be found at www.gtipa.org
The Alliance members agreed to expand GTIPA membership and to hold future summits in Italy (2018) and Mexico (2019).
Exploring the Transformative Potential of the Digital Supply Chain
By the year 2020, entirely new companies will be operating a Digital Supply Chain globally, according to the DSCi research. Some current powerful companies will also take the necessary steps to transform into a digital supply chain platform.
Following a strategy that aims at 20% lower costs and 10% higher revenue will allow companies to collaborate with their suppliers in a new way. At the same time, their collaboration with customers will drive innovative products and services. Read the full article from EBN Online here.
Finding a Strategic Cybersecurity Model
Digital Disruption: New Required Skill sets Open Doors for Innovation
There is no denying that companies and individuals alike are no longer looking to traditional business models and education systems to stand out among the herd and compete with the ever-accelerating pace of technological change. New skill sets required for global, enterprise workforces often cannot be found at traditional universities and leaders are looking outside the box to procure talent. Read the full article from HR Tech Outlook here.
Providing Digital Supply Chain Solutions Essential to Market Success
CGE’s “The Digital Supply Chain: Tips from the Insiders” is a special video series aimed to help companies and their leaders transform their supply chains for the future. Released bimonthly for the first half of 2017, you will learn practical, actionable tips from top supply chain executives based on their experience and expertise.
The Digital Supply Chain: Tips from the Insiders video series
CGE’s “The Digital Supply Chain: Tips from the Insiders” is a special video series aimed to help companies and their leaders transform their supply chains for the future. Released bimonthly for the first half of 2017, you will learn practical, actionable tips from top supply chain executives based on their experience and expertise. Get to know the experts by watching the introduction video or pick the videos that interest you from the list below and watch as many times as you want. Check out the latest release below.
In this series you will learn from:
- George Bailey, Digital Supply Chain Project Leader, The Center for Global Enterprise on how Digital Supply Chains Increase Revenues and Halve Costs
- Craig Moss, COO, CREATe.org on Defining the Digital Supply Chain Platform
- Chris Caine, President, The Center for Global Enterprise on The Digital Supply Chain Institute
- Michael Maguire, VP Ariba Business Development, SAP on how to Put the Customer at the Center of the Digital Strategy
- Anders Karlborg, Assistant CEO, ZTE on Providing Digital Supply Chain Solutions Essential to Market Success
- Michael Corbo, Chief Supply Chain Officer, Colgate-Palmolive on how New Technologies Enable Digital Supply Chain: 3-D Printing
- Zahid Hai, Chief of Strategy, Worldwide Corporate Services, Sodexo on Business Integration and Breaking Silos
- Michael Crowe, CIO, Colgate-Palmolive on Top Executive Commitment to Enable Digital Supply Chain Success
- Mitch King, Supply Chain Director, DOW on Using Big Data to Understand and Respond to Customer Demand
- Kyle Hamm, VP Global Supply Chain, Schneider Electric on how Cloud Computing Enables Digital Supply Chains for Small to Large Businesses
- Suresh Senoy, EVP, Alyx Technologies on how Structured Data is the Oil that Makes Digital Supply Chain Possible
- Victoria Dolan, Chief Transformation Officer & Corporate Controller, Colgate-Palmolive on how to Reimagine the Corporate Planning Process
- Suddhir Redy, CIO, Aricent on The Sense and Response Digital Supply Chain Strategy
- Phanindranath Kakarla, EVP Corporate Services Group, Edelweiss Finance on Digital Supply Chain in Financial Services
- Sudheer Pamighantam, Global Head of Supply Chain and Logistics Practice, Tech Mahindra on how Digital Supply Chain Starts Where Traditional Supply Chain Stops
For additional information about CGE’s Digital Supply Chain initiative and the supply chain experts visit the Digital Supply Chain initiative webpage and download the recently released white paper, “Digital Supply Chains: A Frontside Flip” available in both English and Chinese.
Digital Supply Chain Institute: Developing Practical Tools for Supply Chain Executives
The Digital Supply Chain Institute (DSCI) has identified four key management areas of the digital supply chain and will produce tools and reports for senior supply chain managers. Read all about the upcoming work in “Digital Supply Chain Institute: Developing Practical Tools for Supply Chain Executives” a preview from CREATe.org, a DSCI partner organization.